Moving guide
House removals questions customers ask
Clear answers about costs, timing, packing, access and moving-day planning.
What are house removals?
A house-removal service moves your belongings from one property to another. Depending on the booking it can also include packing, dismantling, reassembly and other moving support.
How do house removals work?
Start with the pickup and delivery details, then show what is moving by inventory or photos/video. Access information such as floors, lifts and parking helps the team understand the job before the quote is confirmed.
How much do house removals cost in the UK?
House-removal costs vary. The route, amount being moved, number of movers, floors, lift availability, parking distance, packing and special items can all affect the quote.
What do house removal companies charge?
Some jobs are quoted at a fixed price and some can be hourly. Incredibles Removals reviews the actual job details rather than showing a generic price that may not fit the move.
How long does a house removal take?
A small easy-access move may be much quicker than a large property with stairs or long carrying distances. Travel time and any packing or dismantling also matter.
Do removal companies pack?
Yes, packing support can be requested. Choose Pack & Move when you want the enquiry to include packing as well as transport.
Can I send photos or a video instead of making an inventory?
Yes. The quote journey offers a photo/video option for customers who do not have time to list every item. The team reviews the footage before confirming the quote.
Do floors and lifts affect a removal quote?
They can. A higher floor without a suitable lift may require more carrying time or manpower, which is why floor and lift details are collected early.
Does parking affect a house removal?
Yes. If the van cannot park close to the property, the team may need more carrying time. Parking permits or loading restrictions should be arranged or declared before moving day.
Can I request house removals and storage together?
Yes. Storage has a separate quote journey where you can select collection, packing, storage duration and redelivery requirements.
Can I get a quote without an exact moving date?
Yes. You can submit the details without a confirmed date and discuss availability after the team reviews the move.
What is the difference between a fixed-price and hourly removal?
A fixed-price job is quoted for the move as described. An hourly booking is charged according to the agreed hourly arrangement and a minimum booking period applies.
How should I choose a house removal company in London?
Check that the company clearly explains the quote, asks about access and inventory, provides written booking terms and has a practical way to contact support before moving day.
Can you move furniture bought on eBay or Marketplace?
Yes, use the furniture or small-delivery quote route. Add the collection address, delivery address, date and a short description, with photos if useful.
Can you move very heavy or large items?
Submit the item details and access information so the team can review whether extra movers or specialist handling are needed.
Ready to tell us about your move?
Choose the service that fits the job and send the details for a reviewed quote.
Start a house-removal quote ›